Terms and Conditions
General Policies

Section 1: Release of Liability

Liability Waiver and Assumption of Risk Agreement

By registering for or participating in any online visit, home studio visit, class, lesson, workshop or event (“Activity”) provided by Sara Montgomery doing business as Sara Montgomery Designs, you agree to the following terms.

Assumption of Risk
Jewellery making, silversmithing and metalsmithing involve inherent risks. These include exposure to heat, torches, flame, sharp tools, chemicals, hand tools, power tools, noise and physical exertion. Injuries may occur, including burns, cuts, eye injuries, allergic reactions, strain or property damage.
I freely accept and assume all risks associated with participation in the Activity.

Eligibility
I confirm that I am 18 years of age or older. No minors are accepted in these classes, workshops or sessions.

Safety Responsibilities
I agree to follow all safety instructions provided by the instructor. This includes wearing required protective equipment, tying back long hair, wearing closed-toe shoes, avoiding loose clothing or jewellery, and using tools only as instructed. I understand the instructor may refuse participation or stop a session if my behaviour creates a safety risk.

Health and Accessibility
If I am pregnant, have a disability, medical condition or mobility limitation that may affect my safety, I will notify the instructor in advance so appropriate accommodations can be discussed. Reasonable efforts will be made to support my needs.

Liability Release
To the fullest extent permitted by law in British Columbia, I release and discharge Sara Montgomery, Sara Montgomery Designs, and any associated studios, instructors, contractors or agents (“Releasees”) from all liability, claims, damages or losses arising from injury, accident or property damage incurred during participation, whether caused by negligence or otherwise.

Independent Use of Skills
I understand that once I leave the supervised class environment, I am solely responsible for how I use the skills, tools or techniques learned. If I choose to practise metalsmithing, silversmithing, soldering or related techniques at home or elsewhere, I do so entirely at my own risk. I agree the Releasees are not responsible for any injuries or damage resulting from independent practice.

Property Damage
I accept responsibility for any damage to tools, equipment or facilities caused by misuse or failure to follow instructions.

Acknowledgement
By booking and participating in any Activity, I acknowledge that I have read, understood and voluntarily agree to this Liability Waiver and Assumption of Risk Agreement.

 

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Section 2: Refund Policy

Refunds for online checkout are available within 14 days, but only if approved in writing by email. Rescheduling is allowed up to 48 hours before your appointment; restrictions apply. To request a refund or reschedule, email info@saramontgomerydesigns.ca with your order number and details. After review, you will be notified of approval or denial. If approved, refunds are issued to the original payment method.

Processing times vary.  Additional costs including any not mentioned here but specified in email communication and or the class information, non refundable materials costs, travel time, or third-party platform fees (such as Shopify) are non-refundable.

How to Request a Refund
To request a refund or credit for a class, email info@saramontgomerydesigns.ca at least 14 days before your scheduled class. Include your full name, order number and reason. If approved, your refund or credit will be processed. Additional fees may apply.

 

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Section 3: Classes and Workshops

Cancellations and Rescheduling
To cancel a class or workshop, email info@saramontgomerydesigns.ca. A minimum of 14 days written notice is required for a full refund. Cancellations with less than 14 days notice are not refundable; however, a credit to rebook may be considered depending on circumstances. Missed classes are non-refundable and cannot be rescheduled.

Health and Wellness
If you are feeling unwell, please stay home out of respect for others. While this may affect refund eligibility, community safety is the priority. If you have a disability, sensitivity or health condition that makes group classes challenging, you are welcome to enquire about private lessons for your comfort and safety.

Minimum Enrolment
Group lessons or workshops may be cancelled if minimum enrolment is not met. In this case, a full credit will be issued for future use.

Gold Workshops
 Gold is not kept on site and must be pre-ordered. Gold workshops require at least two weeks notice to ensure materials arrive on time. Short notice may result in limited availability.

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Section 4: Lesson Etiquette

Agreement and Liability
By completing your purchase, you confirm that you have read, understood and agreed to all terms and policies. Sara Montgomery, Sara Montgomery Designs, any business, studio, community location, any physical address used for instruction, any instructors and any classmates are not responsible for injury, loss or damage to you or your personal property.